The Process

TRANSPARENT AUTO BODY REPAIR

The auto body repair process isn’t a mystery at Suttle Collision Center. Here is what

you can expect after setting an appointment with us. Depending on your service, not all

steps are required.

STEP 1: INITIAL REPAIR ESTIMATE

Before services are rendered on your car we provide you with an estimate. In the

Estimate Process, the vehicle is inspected and relevant data is entered into estimate

computer systems. This data is compiled into an estimate that determines the cost of

repairs. Estimates will not include any hidden damage that cannot be seen until

disassembly.

STEP 2: INSURANCE APPROVAL

Once the estimate is completed, the insurance company will review the estimate. There

may be some negotiations required to repair the vehicle. The insurance company will

determine if the vehicle is even repairable. Once this process is completed, the vehicle

begins the actual repair process

STEP 3: AUTO DISASSEMBLY

In Disassembly, hidden damage is often found and inner structure repairs are

determined. Many times this will require scheduling insurance re-inspection and

ordering additional parts.

STEP 4: PARTS ARE ORDERED

The required parts for your vehicle are ordered and availability is checked. If a part

needs to be special ordered, the order will be placed ASAP.

STEP 5: AUTO STRUCTURE REPAIR

In the Structure Repair area, the utilized body is returned back to factory specification.

A sophisticated measuring system is used to monitor all phases in this area. This system

assures an accurate repair.

STEP 6: AUTO BODY REPAIR

The Body Repair Department replaces exterior panels, and all metal finishing that may

be required. The vehicle begins to come back to life as sheet metal is installed and

aligned. From here the vehicle will go to the paint preparations department.

STEP 7: AUTO PAINTING

Paint preparations is a critical step in the refinishing process of every vehicle. All

panels are prepared for paint, then primed and sealed to assure good adhesion when the

final top color and clear coats of paint are applied.

STEP 8: AUTO REASSEMBLY

Final moldings and detail pieces are put back on the vehicle in the reassembly area. All

the vehicle’s systems are checked during this process. The vehicle is almost complete

and ready for delivery when it is in this stage.

STEP 9: AUTO Inspection and DETAILING

During the repair process the vehicle accumulates dust from the repairs. It will be

cleaned. It will also be road tested to ensure that everything is working properly. A final

inspection will ensure that the vehicle is restored to its pre-accident condition.

STEP 10: COMPLETED

Delivery is the last step in the repair process. When you arrive to pick up the vehicle,

the bill is explained and final paperwork is completed. You can drive away in your

vehicle that has been restored to its pre-accident condition!